About Us - Ctrip.com | China's Leading Online Travel Platform

Company Overview

Founded in 1999, Ctrip.com is China's leading online travel service company. As China's largest online travel platform, Ctrip provides comprehensive travel services including flight booking, hotel accommodation, vacation packages, and business travel for global users.

After more than 20 years of development, Ctrip has become a benchmark enterprise in China's tourism industry, serving over 200 countries and regions worldwide. The company has over 400 million registered users and processes millions of orders daily, making it an important driver of digital transformation in China's tourism industry.

Ctrip is committed to providing more convenient, affordable, and secure travel experiences for global users through technological innovation and quality service. The company has a strong technical team and professional customer service team to ensure every user enjoys the highest quality service.

Corporate Values

🎯

Customer First

Customer needs-oriented, providing the highest quality service experience

🚀

Innovation Driven

Continuous technological innovation, leading industry development

🤝

Win-Win Cooperation

Working with partners to create a better future

💎

Integrity & Responsibility

Honest business practices, taking social responsibility

Development History

1999

Company Founded

Ctrip.com was established in Shanghai, beginning to provide online travel services

2003

NASDAQ Listing

Ctrip successfully listed on NASDAQ, becoming China's first online travel stock

2006

Business Expansion

Started providing hotel booking services, further expanding business scope

2010

Mobile Development

Launched mobile applications, ushering in the mobile travel era

2015

International Expansion

Acquired multiple overseas travel companies, accelerating internationalization

2020

Digital Transformation

Fully embracing digitalization, launching smart travel services

Business Scope

Flight Booking

Providing global flight search, booking, changes, refunds and other services

Domestic flights
International flights
Special offers
Group flights

Hotel Booking

Covering global hotel booking services, from budget to luxury

Domestic hotels
International hotels
Resorts
Homestays

Vacation Packages

Providing complete vacation package solutions

Group tours
Independent travel
Customized tours
Themed tours

Business Travel

Providing professional business travel services for corporate clients

Corporate travel
Meeting services
Incentive travel
Training services

Team Introduction

Ctrip has a professional, efficient, and dynamic team. Our team members come from all over the world, with rich industry experience and professional skills.

Technical Team

Our technical team consists of hundreds of excellent engineers who are proficient in various cutting-edge technologies and are committed to providing users with the highest quality technical services.

Customer Service Team

Our customer service team is professionally trained with rich travel industry experience and can provide users with professional and thoughtful service.

Operations Team

Our operations team is responsible for product operations, market promotion, partner relationship maintenance and other work to ensure stable platform operation and continuous development.

About Ctrip.com